Return and Refund Policy

Understanding Our Return Policy

Compact Habitat does not sell or fulfill products directly.

All purchases made through links on this website are processed by Amazon and are subject to Amazon’s return and refund policies.

To initiate a return, exchange, or refund, please log into your Amazon account and follow the return procedures associated with your order.

Questions regarding product defects, warranty claims, damaged shipments, or refund eligibility must be directed to Amazon.

Compact Habitat and Blue Milk Properties do not process refunds and cannot intervene in return decisions made by third party retailers.

What is Our Return Policy?

Our Return Policy is designed to provide you with a hassle-free experience when returning items. Everything we sell is eligible for return within 30 days of purchase. This means you have ample time to assess your purchase and decide if it meets your expectations. To initiate a return, simply contact our customer service team, and they will guide you through the process. Remember, items must be in their original condition and packaging because we want all our customers to be satisfied.

How to Process a Return

To ensure a smooth return, follow these simple steps. First, contact customer service to obtain a return authorization number. Next, securely package the item you wish to return, including all its original accessories and documentation. By including this number, we can process your return more efficiently. Once we receive the returned item, we will start the refund process, and you will typically see the funds back in your account within 5-7 business days. This way, you can easily manage your transaction.

Refund Processing Time

Refund processing time is an important aspect of our Return Policy. After we receive your return, we will inspect the item. If it meets our criteria, we will initiate the refund. Be aware that your bank’s processing times may vary, so it might take longer for the funds to appear in your account. Generally, it takes between 5 to 7 business days for the refund to be completed. Therefore, you can anticipate the funds back in your account shortly, easing any concerns you may have.